Things You Need to Know
The Woodson YMCA has policies in place for the benefit, safety and welfare of our members, guests and our organization. All policies are approved by the YMCA Board of Directors.
Membership Cards/Scanning Your Card
All Y members are issued a membership card when they join. Your membership card needs to be scanned at a facility business desk each time you access the Y. Scanning cards means better security and better service to our members. Please protect your membership investment and present your membership card at each visit. There is a $3 fee to issue a replacement card. Our mobile app offers members the ability to scan their membership bar code from a mobile phone.
Day lockers are available at both branches for those who do not wish to use locker room facilities to shower or change. Day lockers may be used for storage of street shoes and other personal belongings. Please bring or rent a padlock at our Member Service Center.
Family & Special Needs Locker Rooms
Family Locker Rooms – Men & Boys/Women & Girls
Children 6-15 years of age or adults accompanying children of the same gender as the adult must use the gender specific Men & Boys or Women & Girls locker rooms. Children 6 years of age and under, of the opposite gender of the parent or guardian bringing them to the Y, may use the adult gender appropriate family locker room with their parent/guardian or the Special Needs locker rooms with their parent/guardian.
Special Needs Locker Rooms
Coed private locker rooms are available at both Y branches for those who need help showering and changing. Families desiring to remain together may use these locker rooms. At the Wausau Branch, please ask for the key to these locker rooms at the Member Service Center prior to usage.
Locker Rooms – Men’s & Women’s (Adult)
There are both men’s and women’s locker rooms available for ages 16 and older. Wausau Branch adult locker rooms include whirlpools, saunas and steam rooms. Aspirus Branch adult locker rooms include a sauna in the women’s locker room, a steam room in the men’s locker room and an on-deck whirlpool near the swimming pool for adults 16 and older.
Program Refund Policy
Requests for class and program refunds are processed in the following manner: Submit a written request and a copy of the receipt to the program director in charge of the class or program. Apply no later than 7 days prior to the start of the program. Refunds are not granted for special events unless otherwise stated.
Refund options are: Full credit toward a future program, refund to a debit/credit card, EFT refund or a check issued via mail
Programs cancelled by the YMCA equal a full refund except: Sports camps and Camp Sturtevant program refunds are handled by the program directors in charge. Please contact them directly for refund options.
Behavior and Dress Code
YMCA Behavior Policy
Membership at the Woodson YMCA is a privilege. Both Y branches, to the extent not otherwise prohibited by applicable law, reserve the right to deny, condition or revoke membership of any individual who: is arrested for, charged with, or convicted of sex offenses as that term is defined in Wisconsin Statute, ss 301.45 (1d)(b); is arrested for, charged with, or convicted of other crimes inconsistent with the values of the YMCA, including crimes involving moral turpitude or bodily harm, or engages in inappropriate behavior or other misconduct on or near the property of the YMCA, including, but not limited to, profanity, abusive language, inappropriate attire, smoking, consumption of alcohol or removal or damage of YMCA property. The YMCA conducts regular sex offender screenings on all members, participants, and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.
The Y does not have a dress code, but ask that you keep in mind YMCA Christian values and refrain from wearing offensive attire while using the branch facilities.
Putting Your Membership On Hold
How to Cancel Membership
To cancel your membership, you must give the Y a 30 day written notice either by signing a Cancellation Form or by writing us a letter. Either bank draft or annual pay members are required to give a 30 day notice to process the cancellation. If you plan to immediately join another Y, we can provide you with a letter of transfer so that the joiner’s fee may be waived at the other location. Those who have already left the area may email regarding cancellation requests. We will still require a 30 day notice via email.
Camera, cellphone and other electronics
The use of cellphones or taking picture or videos with other electronic equipment is prohibited in all locker rooms. Signs are posted reminding members of the policy. As a courtesy to others, we ask that mobile phone conversations are kept brief or moved to areas away from other members. Also, please wear headphones to listen to music on portable devices to refrain from disturbing other members.
Concealed Carry Policy
Woodson YMCA prohibits any individual from entering our facilities or remaining on our properties while carrying a concealed weapon or firearm. We exercise this option for the safety of our members, program participants, volunteers and staff and we appreciate your cooperation.
Minors at the Y/ Supervision
Children under 7 must be supervised while in our Y facilities.
Lost and Found
The YMCA is not responsible for lost or stolen items. All items turned in to the Member Service Desk will be held for three weeks. If not claimed, the items will be donated. Please check at the Member Service Desk for lost items.
Code of Conduct
WOODSON YMCA CODE OF CONDUCT
To promote safety and comfort for all, we ask individuals to act appropriately at all times when they are in our facility or participating in our programs. We expect persons using the WOODSON YMCA to behave in a mature and responsible way and to respect the rights and dignity of others. Our Code of Conduct does not permit language or any action that can hurt or frighten another person or that falls below a generally accepted standard of conduct.
Specifically, this includes, but is not limited to the following:
• Appropriate attire must be worn at all times. Offensive wording on shirts or accessories is inappropriate.
• Angry or vulgar language including, but not limited to swearing and name calling.
• Unwarranted physical contact with another person in any angry, inappropriate or threatening way.
• Harassment or intimidation by words, gestures, body language or any other menacing behavior.
• Theft or behavior which results in the destruction of property.
• Using or possessing illegal drugs or alcohol while in or on YMCA property.
• Loitering is not permitted in or outside the YMCA.
• The Woodson YMCA is a smoke-free environment. Smoking is not allowed on our property.
• Members who are listed as registered sex offenders will have their membership terminated for the safety of the children and families in our facility. We reserve the right to do background checks on members. Members or potential members who have convictions or charges against them are subject to membership termination or membership denial. Members and guests are encouraged to be responsible for their personal comfort and safety. A member or guest who feels unsafe or uncomfortable should report the situation to a staff person.
All reported incidents will be reviewed by a Member Engagement/Asst. Operations Director, Sr. Director of Program Operations and Sr. Director of Facility Operations to decide on possible suspension or termination of membership.
Non-Member Parent Pass
Non-member parents bringing children enrolled in Y programs must obtain a “Non-member Program Pass” from the Member Service Center and display to staff as they enter the Y facilities.
As a service to members, on your anniversary date, you are mailed two complimentary Woodson YMCA guest passes to be used at each member’s discretion. One day guest passes require that day members provide a valid driver’s license or photo ID. This policy ensures that the Y remains focused on its members by offering a safe and positive atmosphere, priority in program areas and a clean facility. Contact any Woodson YMCA director for details on acquiring guest passes for potential members. Please note, we cannot accept guest passes provided by other YMCAs for Woodson YMCA facility access.